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Terms and Conditions

U Beautie Ltd / Dead Pretty Ink
15 Wolverhampton Road
Stafford
ST18 4BP

Email: U.beautie@outlook.com
Email: Deadprettyink@outlook.com

Last updated: September 2026

By booking an appointment with U Beautie Ltd / Dead Pretty Ink, you agree to the following Terms & Conditions. Please read these carefully before making a booking.

  1. BOOKING & DEPOSITS

A small booking deposit may be required to secure your appointment.

Your deposit reserves your appointment time and will be deducted from the final balance of your treatment.

Booking deposits are normally non-refundable where you cancel your appointment or fail to attend, subject to your statutory consumer rights. Our deposits are intentionally kept small and are used to reflect the time reserved and losses associated with cancelled appointments.

If we have to cancel your appointment and cannot provide a suitable alternative, any deposit you have paid will be refunded or transferred to another appointment at your choice.

  1. CANCELLATIONS & RESCHEDULING

We understand that sometimes plans change.

You may move your appointment once, provided you give us at least 48 hours’ notice.

Appointments cancelled or rearranged with less than 48 hours’ notice will result in the loss of the booking deposit because it may not be possible for us to refill the appointment at such short notice.

A further deposit will be required to make another booking.

Failure to attend your appointment without notice will be treated as a no-show and your deposit will be lost.

Repeated cancellations or no-shows may result in us declining future bookings or requesting payment in advance.

Nothing in this cancellation policy affects your statutory consumer rights.

  1. LATE ARRIVALS

Please arrive on time for your appointment.

We allow a maximum of 15 minutes for late arrival.

After 15 minutes, we reserve the right to cancel or reschedule the appointment because proceeding could affect other clients booked that day.

Where an appointment cannot proceed due to the client’s late arrival, the booking deposit may be lost and a new deposit may be required.

  1. TATTOO DESIGNS & CHANGES

Please make sure you are happy with the design, placement and general concept discussed when booking your tattoo.

For larger tattoo appointments, significant design changes must be requested at least 5 days before your appointment.

This gives the artist sufficient time to make the required changes without affecting other booked clients.

Major changes requested after this point may not be possible and may require the appointment to be rescheduled.

Minor adjustments to sizing or placement may be discussed with your artist on the day where reasonably possible.

  1. AGE RESTRICTIONS & IDENTIFICATION

Tattooing is strictly 18+.

We will not tattoo anyone under the age of 18, even with parental or guardian consent.

Our piercing services are 18+.

Our aesthetic treatments are 18+.

Valid photographic identification may be required before an appointment is booked and/or before treatment is performed.

We reserve the right to refuse treatment where suitable identification cannot be provided or where we are not satisfied that the client meets the required minimum age.

  1. MEDICAL INFORMATION

Clients must complete all consultation and medical information fully, accurately and honestly.

You must disclose relevant medical conditions, allergies, medications, previous reactions, pregnancy or breastfeeding and any other information requested that could affect the safety or suitability of your treatment.

If you are unsure whether something is relevant, please tell us so that we can assess it appropriately.

We cannot accept responsibility for complications arising directly from material medical information that a client knowingly or negligently fails to disclose, except where liability cannot lawfully be excluded or limited.

Providing medical information does not guarantee that a treatment can proceed. We may postpone or refuse treatment if we believe it would not be appropriate or safe.

  1. CONSULTATIONS & CONSENT

All required consultation, medical, waiver and consent documentation must be completed before treatment unless an alternative arrangement has specifically been discussed with us.

You will have the opportunity to ask questions before treatment.

Consent may be withdrawn before a procedure begins. If you have any concerns or do not understand something, please tell your practitioner before proceeding.

  1. RIGHT TO REFUSE TREATMENT

U Beautie Ltd / Dead Pretty Ink reserves the right to refuse, postpone or stop a treatment where we reasonably believe it is necessary.

This may include, but is not limited to:

Where we refuse treatment for reasons unrelated to any action or breach by the client, deposits/payments will be dealt with fairly in accordance with applicable consumer law.

  1. TREATMENT RESULTS

Every person’s skin, anatomy, healing process and response to treatment is different.

While we will use appropriate professional care and skill, individual results cannot be guaranteed.

Tattoo pigment, piercing healing and aesthetic treatment results can vary between clients.

Aesthetic results may also depend upon the treatment performed, product used, individual anatomy, metabolism, lifestyle and response to treatment.

  1. AFTERCARE

Clients are responsible for following the aftercare instructions provided by U Beautie Ltd / Dead Pretty Ink.

Failure to follow appropriate aftercare can affect healing and results and may increase the risk of infection, irritation, pigment loss or other complications.

Please contact us promptly if you have concerns following a procedure.

Where symptoms could indicate a significant infection, allergic reaction or other medical complication, clients should seek appropriate medical assistance rather than relying solely upon advice from the studio.

  1. TATTOO TOUCH-UPS

Where appropriate, one complimentary tattoo touch-up is included.

The touch-up must be carried out within 3 months of the original tattoo appointment.

The complimentary touch-up is intended for small areas that have genuinely healed lighter or lost pigment during normal healing.

Additional work may be chargeable where pigment loss or damage has resulted from poor aftercare, picking/scratching, excessive sun exposure, failure to follow aftercare instructions, or where the client requests changes/additions to the original agreed design.

Touch-ups requested after three months may be chargeable.

  1. PIERCING JEWELLERY

We will advise you regarding appropriate initial jewellery, healing times, downsizing and aftercare.

Healing times vary between individuals and different piercing locations.

Please do not change initial jewellery prematurely.

We cannot guarantee the quality or suitability of jewellery purchased elsewhere and cannot accept responsibility for problems caused by unsuitable third-party jewellery, except where the problem was caused or contributed to by something for which we are legally responsible.

  1. AESTHETIC REVIEWS & ADDITIONAL TREATMENT

Review requirements and appropriate review periods vary depending upon the aesthetic treatment performed.

Where appropriate, your practitioner will advise you when a review should take place.

Any additional treatment, practitioner time or product required following the original treatment may be chargeable.

Additional product is not automatically included in the original treatment price unless this was specifically agreed when booking.

  1. AESTHETIC PRODUCTS & PRESCRIPTION PRODUCTS

Where a prescription product has been specifically prescribed or purchased for an individual client and cannot reasonably be reused, returned or cancelled, the cost attributable to that product may be non-refundable where permitted by law.

Similarly, where an aesthetic product has already been specifically purchased, allocated or used for your treatment, the relevant product cost may not be refundable where permitted by law.

Where an appointment does not proceed and practitioner/treatment time has not been provided, we will not charge for unused treatment time.

This does not affect your statutory rights where a product or service is faulty, unsuitable due to our error, or has not been provided with the care and skill required by law.

  1. GIFT VOUCHERS

Gift vouchers are valid for 12 months from the date of purchase.

Gift vouchers:

Appointments made using a gift voucher remain subject to our normal booking, cancellation and no-show policies.

  1. PRICES & PAYMENT

Payment is accepted by cash or bank transfer.

The price agreed and confirmed when your appointment is booked will be honoured for that booking, provided the agreed treatment/design has not materially changed.

Our general prices may change over time.

Any future appointment will be charged according to the price quoted and agreed when that particular booking is made.

If you request substantial additional tattoo work, extra treatment or additional aesthetic product, we will explain any additional cost before proceeding wherever reasonably possible.

  1. PHOTOGRAPHY & SOCIAL MEDIA

We may ask to take before and after photographs of tattoos, piercings and aesthetic treatments.

Photographs may be required where appropriate as part of your confidential treatment record.

Separate permission will be requested before identifiable treatment photographs are used for promotional purposes, including our:

You do not have to consent to promotional/social-media use of your photographs in order to receive treatment.

Where we rely upon your consent for promotional use, you may withdraw that consent for future use by contacting us.

  1. PERSONAL BELONGINGS

Please take reasonable care of personal belongings brought into the studio.

We cannot accept responsibility for loss or damage to personal property unless that loss or damage results from our negligence or another matter for which liability cannot legally be excluded.

  1. COMPLAINTS

If you are unhappy with any aspect of your treatment or experience, please contact us as soon as reasonably possible so that we have an opportunity to investigate and address your concerns.

Complaints can be made by telephone or email.

Email:

U.beautie@outlook.com
Deadprettyink@outlook.com

Please provide your name, appointment date, treatment and details of your concern.

Where appropriate, we may ask you to attend the studio for an assessment.

  1. PRIVACY & CLIENT INFORMATION

Personal and medical information is handled in accordance with our Privacy Policy and applicable UK data-protection legislation.

Please refer to the Privacy Policy on our website for further information about how we collect, use, store and protect your personal information.

  1. WEBSITE INFORMATION

Information provided on our website or social-media pages is intended as general information about our services and does not constitute individual medical advice.

Treatment suitability can only be properly assessed following an appropriate consultation.

We may update website information, treatment descriptions and general prices from time to time.

  1. LIABILITY & YOUR CONSUMER RIGHTS

Nothing in these Terms & Conditions excludes or limits any liability that U Beautie Ltd / Dead Pretty Ink cannot lawfully exclude or limit, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Nothing in these Terms & Conditions removes or reduces your statutory rights under applicable UK consumer law.

We will provide our services with reasonable care and skill.

Clients are responsible for providing complete and accurate information, following reasonable pre-treatment and aftercare instructions and informing us promptly of any concerns or complications.

We will not be responsible for a poor or unexpected result to the extent that it has been caused by circumstances outside our reasonable control, including:

However, this does not exclude responsibility where our own negligence, breach of contract or failure to exercise reasonable care and skill caused or contributed to the problem.

  1. CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time.

The Terms & Conditions applicable to your booking will be those made available to you at the relevant time.

⸻

U Beautie Ltd / Dead Pretty Ink
15 Wolverhampton Road
Stafford
ST18 4BP

U.beautie@outlook.com
Deadprettyink@outlook.com

Last updated: September 2026